Never let somebody into your system over the internet or phone if you have not seen them face to face before. Anybody can make a fancy website saying how great they are and have a 1-800 number that forwards to their cell phone. Hire local technicians you can meet and who have a business license to show you. You will get a better repair (they can see what’s going on) and you can report them to the local authorities if something should go wrong.Ģ. Here are some simple tips to make sure your computer repair is a safe and secure one…ġ. Nobody based outside of Reno can help you like RenoGeek can. Would you like to work with somebody that lives here in Reno with you? Will you be able to get back online? Will you have to call back and tell operator #427 what was going on all over again? As many viruses hide in the boot sector of your computer and can not be effectively cleaned while Windows is running ( and a call center can not connect to your computer while Windows is not running).Īnd then there is always the question of what do you do if you get disconnected in the middle of their service? Just doing a virus scan with Windows still running means you have a much higher chance of an unsuccessful repair. While many claim they can get rid of them online in fact they can not get your computer to the special running states needed to Guarantee your system is clean. The dirty little secret of “online” repairs is that your system has to be running pretty well to be able to connect to them in the first place. They also can not see other things, like loose power connections or even simple settings on your hardware that could make Windows run again. Can you fix a loose cable over the phone? But they will be more then happy to take your money trying to fix your computer anyway. Also none of these services can fix a hardware problem. How do you know for sure your connected with a business and not an identity thief or hacker sitting at home?Īnd no doubt, you do not want to deal with trying to get a broken, failing computer to connect over the Internet with “somebody” else’s computer. Onsite, local service in your home or office is much safer then any “Remote” or “Online” Services. Do you want to trust your business and private data to somebody you have never met 3,000 miles away at some call center? “Hey, the door is open let yourself in, I’ll be back later tonight.” No? Did not think so. If your pipes burst and water was all over your house would you just call “somebody” and tell them… Last, how secure is it to let some stranger with just a website or 1-800 number go into your system without ever meeting them? How do you know for sure that you did not just let some hacker into your computer? The local BBB or business license office can’t do anything about a business 100, 500, or even 5,000 miles out of the state. And who are you going to call if your computer is crashed and can’t boot up again? As these companies are not local you have no way to really check them out. So you have no sure way of knowing who is doing your computer repair. Many of these companies will try and hide under the “cover” of a local number that then re-directs you to their call centers. RenoGeek in general does not recommend this type of repair for a number of technical and security reasons…įirst off, no repair can be done as well as one done by a trained computer technician standing right there looking at your system.Ĭan you name anything you do better 5,000 miles away? No? You sure? nuff said there. There is a trend where out of state (or country) “companies” try and get new local business and consumer clients by fixing computers over the internet. Reno Computer Repair – is remote computer repair safe? Is remote computer repair safe?
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